✩ NO REFUNDS: due to the nature of my pieces, i do not give refunds. i appreciate your understanding.
✩ this includes if a package is lost by USPS, but please contact me (here or on social media) if this occurs and we will work something out.
✩ SHIPPING: my shipping time is between 1-2 weeks. i appreciate your patience! ♡ once i ship, it is in USPS' hands. unfortunately, if anything is lost, the best course of action is to file a claim with them. please keep me updated if this happens!
✩ FREE REPAIRS: if an item is damaged, please contact me (here or on social media) and i will repair the item for free. you cover shipping to me, and i cover it back to you ♡
✩ CUSTOM ORDERS: i cannot guarantee that i can fulfill every custom request, but please contact me (here or on social media) and i will see if i can make it work! check out my 'past collections' page for inspiration!
✩ NATURAL GEMSTONES: these are delicate stones, so please be careful with them! some of the stones i use may have small chips or other scars from nature or from being cut, polished, and drilled.
✩ POLYMER CLAY CHARMS : the clay earrings as they are handmade and while they should be fairly sturdy, please be careful with them and do not get them wet.